Journal — Systems
What an ERP should actually make easier.
If the ERP doesn't make Tuesday afternoon easier, it's just an expensive database with opinions.
The test is Tuesday afternoon
ERP projects get sold on dashboards and executive reporting. But the real test is quieter: does the finance lead find the answer in minutes instead of an afternoon of exporting and reconciling? If not, the system failed at the only job that matters.
Configuration over customisation
Off-the-shelf software rarely fits the way a business actually runs. The craft of ERP is configuration — shaping the system around the real workflow instead of bending the workflow around the system. That is a design problem, not just a technical one.
One source of truth
Disconnected tools create disconnected truths. The quiet win of a good ERP is that there is one answer, and everyone is looking at the same one. Reporting stops being archaeology and starts being a lookup.
An ERP succeeds when the person using it stops thinking about the ERP.
Related Work
Next Article
Studio